TCGthemall — Terms of Service

Version 1.0 · Last updated September 30, 2026

1. About these Terms

These Terms of Service (the “Terms”) are a binding agreement between you and TCGTHEMALL INC., a corporation incorporated under the laws of the Province of Ontario, with a mailing address at PO Box 84, Midland PO Main, Ontario, L4R 4K9, Canada (“TCGthemall,” “we,” “us,” or “our”).

They govern your use of tcgthemall.com, our applications, and any related services (together, the “Service”).

By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy at /privacy-policy is incorporated into these Terms and explains how we handle personal information.

Where you subscribe, these Terms together with the plan details shown to you at checkout form your subscription agreement.

2. Who may use the Service

You may use the Service only if you are at least 16 years old.

If you are under the age of majority where you live (18 or 19 depending on your province or state), you may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms and is responsible for your use of the Service and for any charges.

You may not create an account if you have previously been suspended or removed from the Service.

If you use the Service on behalf of a business or organization, you confirm you have authority to bind that organization to these Terms.

3. Your account

You must provide accurate information when you register and keep it current.

You are responsible for your account credentials and for activity under your account. Tell us promptly at info@tcgthemall.com if you believe your account has been accessed without your permission.

One person, one account, unless we agree otherwise in writing. Do not share, sell, rent, or transfer your account.

We may refuse, suspend, or close any account in accordance with Section 18.

4. What the Service is — and what it is not

What it is. TCGthemall is a search and discovery service. We aggregate product listings, buylist information, and event information published by independent local game stores, and present them so you can search across many stores at once.

What it is not.

We are not a seller. We do not sell, stock, ship, or fulfil any product listed on the Service.

We are not a party to any transaction between you and a store. Any purchase, sale, trade, buylist transaction, order, reservation, or event attendance is entirely between you and that store, on that store’s terms.

We do not process payments for store purchases. Payments you make to a store are made to that store, through that store’s own systems.

We do not verify stores. Inclusion of a store in our results is not an endorsement, recommendation, guarantee, or verification of that store, its products, its pricing, or its conduct.

If something goes wrong with a purchase, an order, a trade, a refund, or an event, your recourse is against the store, not against us. We may try to help, but we are not obliged to and we accept no responsibility for the outcome.

5. Store listings, pricing, and availability

Listings, prices, stock levels, buylist offers, and event details on the Service come from stores and third-party sources.

We do not control that information and we do not warrant that it is accurate, complete, current, or available. In particular:

Stock can sell out between the time data reaches us and the time you visit a store or place an order.

Prices can change, and the price a store charges may differ from the price shown on the Service.

Buylist offers are indicative and subject to the store’s own assessment, including of condition.

Events can be cancelled, rescheduled, relocated, or sold out.

Listings can contain errors made by the store or by an upstream data source.

Always confirm price, availability, condition, and event details directly with the store before travelling or committing to a purchase. We are not responsible for wasted trips, missed items, or any other loss arising from information on the Service being out of date or incorrect.

6. Free features and subscriptions

Some features are available without charge. Others require a paid subscription.

Subscriber features currently include:

Restock alerts

Increased search range

Store subscriptions, which are offered to game stores rather than to consumers, are governed by our separate Store Listing Policy and Store Subscription Agreement.

We may add, change, or remove features. Where we make a change that materially reduces what your paid subscription includes, we will give you notice under Section 19 and you may cancel under Section 9.

7. Fees, billing, and automatic renewal

7.1 Plans and prices

Your plan, price, billing frequency, and any discount are shown to you before you subscribe and confirmed in your account. Prices are in the currency shown to you at checkout and are exclusive of taxes unless stated otherwise. We charge applicable sales tax, GST/HST, QST, or PST based on your location.

7.2 Automatic renewal — please read

Subscriptions renew automatically.

A monthly plan renews every month on the same date.

An annual plan renews every year on the same date.

Unless you cancel before the end of your current billing period, we will automatically charge your payment method for the next period at the then-current price for your plan, and your subscription will continue.

You can cancel at any time, using the cancellation link in your account settings, without contacting us and without giving a reason. See Section 9.

7.3 Payment

You authorize us and our payment processor to charge your payment method for all amounts due. You confirm you are authorized to use that payment method.

If a payment fails, we may retry it, and we may suspend or cancel your subscription if it remains unpaid. You remain responsible for amounts owed.

7.4 Price changes

We may change subscription prices. We will give you at least 30 days’ notice by email before a price change takes effect for you. A price change applies from your next renewal after the notice period. If you do not accept it, you may cancel before it takes effect.

7.5 Taxes

Prices exclude taxes unless shown otherwise. You are responsible for any taxes that apply to your subscription, and we will collect and remit them where required.

8. Affiliate codes and discounts

Some affiliates and partners have affiliate codes. If you use one, the following applies.

8.1 The discount

Applying a valid affiliate code gives you 5% off your subscription fee. This applies to every paid subscription, including both player subscriptions and Store Subscription plans. The discount continues for as long as your account remains connected to an affiliate code.

8.2 Applying a code

You can apply a code at checkout when you subscribe. If you subscribe without one, you can add a code later from your account settings, provided you are not already connected to an affiliate.

A code added after you subscribe takes effect at your next subscription payment. It is not applied retroactively, and you will not be refunded or credited for any period you have already paid for. If you are on an annual plan, this means the discount begins at your next annual renewal.

8.3 Your Supported Affiliate

The affiliate connected to your account is your “Supported Affiliate.” Only one affiliate can be connected at a time. Your Supported Affiliate earns a share of what you pay.

For your first 12 months as a subscriber, your Supported Affiliate is fixed and cannot be changed.

After 12 months, you may change your Supported Affiliate at any time, as often as you like. A change takes effect at your next subscription payment. If you take no action, your existing Supported Affiliate stays connected indefinitely.

8.4 Removing a code

You may remove an affiliate code from your account at any time. If you do, your discount ends and you will be charged the standard price for your plan from your next payment. You cannot apply a different code during your first 12 months as a subscriber.

8.5 If an affiliate leaves the program

If your Supported Affiliate stops participating in our affiliate program, you keep your discount for the life of your subscription. You may connect a different affiliate at any time, including during your first 12 months. If you do not, your discount continues and no affiliate earns from your subscription.

8.6 General

Affiliate codes have no cash value, cannot be combined with other offers unless we say so, and may not be resold, auctioned, or transferred. We may cancel a code obtained fraudulently or used in breach of these Terms.

9. Cancellation and refunds

9.1 Cancelling

You may cancel at any time from your account settings.

Cancellation takes effect at the end of your current billing period. You keep access to subscriber features until then. We will not charge you again after you cancel.

9.2 Refunds

We may, at our discretion and on a case-by-case basis, refund all or part of a payment you have made. Refunds are not guaranteed and are considered individually. You can request a refund by emailing info@tcgthemall.com.

Nothing in this Section limits any refund, cancellation, or cooling-off right you have under consumer protection law where you live. See Section 21.

9.3 Our cancellation

We may suspend or end your subscription under Section 18. If we do so other than because you breached these Terms, we will refund the unused portion of any period you have paid for.

10. Alerts and communications

Service messages. We will send you messages necessary to operate your account — billing confirmations, renewal notices, password resets, security notices, and changes to these Terms. You cannot opt out of these while you hold an account.

Restock alerts and saved search notifications. If you turn these on, we will send them to you as you have configured. You can change or turn them off at any time in your account settings.

Marketing messages. We will only send you marketing email or text messages if you have consented, and every marketing message will include an unsubscribe mechanism that we will honour promptly.

11. Acceptable use

You may use the Service for your own personal, non-commercial purposes, or if you are a store, as permitted by your separate agreement with us.

You must not:

Scrape, crawl, spider, harvest, or extract data from the Service by any automated means, or use any bot, script, or automated tool to access it, except as a search engine indexing publicly available pages in the ordinary way

Copy, reproduce, republish, resell, license, sublicense, or redistribute listings, pricing, buylist, event, or store data from the Service, or use it to build or improve any product, dataset, model, or service

Circumvent or attempt to circumvent rate limits, access controls, paywalls, or technical protections

Access the Service through an API or interface we have not made available to you

Reverse engineer, decompile, or disassemble any part of the Service

Interfere with, overload, or disrupt the Service or its infrastructure

Use the Service to send spam or unsolicited messages, or to harvest contact information

Impersonate any person or misrepresent your affiliation with anyone

Upload or transmit malware, or anything unlawful, defamatory, harassing, hateful, obscene, or infringing

Use the Service for any unlawful purpose, or in breach of any store’s terms

Attempt to gain unauthorized access to any account, system, or data

The prohibition on data extraction is a material term. Our listing, pricing, and event data is a substantial part of the value of the Service, and we enforce this.

12. Feedback and anything you submit

If you send us ideas, suggestions, reports, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose without obligation or compensation to you. Do not send us anything you consider confidential.

[If the Service allows users to post reviews, lists, comments, or other content, this Section needs to be expanded to cover ownership, licence, moderation, and removal. Confirm whether it does.]

13. Intellectual property

Ours. The Service, including its software, design, interface, text, graphics, logos, and the compilation and arrangement of data within it, belongs to us or our licensors and is protected by copyright, trademark, and other laws. “TCGthemall,” our logo, and our other marks are ours. Nothing in these Terms transfers any ownership to you.

Your licence. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms. That is the only right you get.

Stores’. Store names, logos, listings, and descriptions belong to those stores or their licensors.

Third parties’. Card names, set names, card images, artwork, game titles, and related materials are the property of their respective publishers and rights holders. We are not affiliated with, endorsed by, or sponsored by any game publisher or rights holder unless we expressly say so.

14. Copyright and intellectual property complaints

If you believe material on the Service infringes your copyright or other intellectual property rights, contact us at info@tcgthemall.com with: a description of the work, the location of the material on the Service, your contact details, a statement that you believe the use is not authorized, and a statement that the information is accurate and that you are the rights holder or authorized to act for them.

We will review and may remove material, and may suspend accounts of repeat infringers.

15. Privacy

Our Privacy Policy at /privacy-policy explains what personal information we collect, how we use it, who we share it with, and your rights. By using the Service you agree to it.

16. Third-party stores, sites, and services

The Service links to and surfaces content from stores and other third parties. We do not control them, we are not responsible for them, and their terms and privacy practices are their own. Your dealings with them are between you and them.

17. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

To the fullest extent permitted by law, we disclaim all warranties, conditions, and representations, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment.

Without limiting that, we do not warrant that:

Listings, prices, stock, buylist offers, or event details are accurate, complete, or current

Any item shown will be available, or available at the price shown

The Service will be uninterrupted, secure, timely, or error-free

Any defect will be corrected

Alerts or notifications will be delivered, delivered on time, or delivered at all

Any store will honour any listing, price, or offer

Nothing in this Section excludes any warranty or condition that cannot be excluded under the law that applies to you.

18. Limitation of liability

To the fullest extent permitted by law:

18.1 We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost opportunities, wasted expenditure, or loss of goodwill, arising out of or relating to the Service or these Terms, even if we have been advised of the possibility.

18.2 We are not liable for any loss arising from: inaccurate, stale, or incomplete listing, pricing, buylist, or event information; any transaction, dispute, or dealing between you and a store; any act or omission of a store; or any failure or delay in delivering alerts or notifications.

18.3 Our total aggregate liability arising out of or relating to the Service or these Terms, for all claims combined, will not exceed the greater of (a) the total amount you paid us in the twelve (12) months before the event giving rise to the claim, and (b) CAD $50.

18.4 These limits do not apply to liability that cannot be limited or excluded under the law that applies to you, including under consumer protection legislation. See Section 21.

19. Suspension and termination

By you. You may stop using the Service at any time, cancel your subscription under Section 9, and ask us to close your account.

By us. We may suspend or terminate your account or access, with or without notice, if we reasonably believe you have breached these Terms, if your payment fails, if required by law, or to protect the Service, other users, or stores. Where the reason is not a breach by you, we will give you reasonable notice where we can.

Effect. On termination, your licence ends and you must stop using the Service. Sections 4, 5, 11, 12, 13, 15, 17, 18, 20, 21 and 22 survive.

20. Changes to the Service and to these Terms

We may change the Service at any time.

We may change these Terms. If a change is material, we will give you at least 30 days’ notice by email or through the Service before it takes effect. If you do not accept the change, you may cancel your subscription before it takes effect; continuing to use the Service after that date means you accept it.

Changes will not apply retroactively and will not change the price of a period you have already paid for.

21. Your statutory rights

Nothing in these Terms limits, excludes, or modifies any right, remedy, warranty, guarantee, or condition you have under consumer protection legislation that applies to you and that cannot be excluded or limited by agreement.

If you are an Ontario consumer, your rights under the Consumer Protection Act, 2002 are unaffected. If you are a consumer elsewhere in Canada or in the United States, your rights under the consumer protection law of your province or state are unaffected.

If any provision of these Terms conflicts with such a right, that right prevails and the rest of these Terms continues to apply.

22. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict of laws principles.

Subject to Section 21, the courts of the Province of Ontario have jurisdiction over any dispute, and you and we submit to that jurisdiction. Nothing prevents either of us from bringing a claim in a small claims court where that is available, or from seeking an injunction to protect intellectual property.

Before starting a proceeding, please contact us at info@tcgthemall.com and give us a reasonable opportunity to resolve the matter. Most problems can be sorted out quickly.

23. General

Entire agreement. These Terms, the Privacy Policy, and the plan details shown at checkout are the whole agreement between us about the Service.

Severability. If any provision is unenforceable, it is modified to the minimum extent needed, or severed, and the rest continues.

No waiver. If we do not enforce a provision, we have not waived it.

Assignment. You may not assign these Terms. We may assign them, including in a merger or sale of our business.

Force majeure. Neither of us is liable for a delay or failure caused by circumstances beyond reasonable control.

Notices. We will contact you at the email on your account. Contact us at info@tcgthemall.com.

Language. The parties have requested that these Terms be drawn up in English. Les parties ont demandé que ces conditions soient rédigées en anglais.

24. Contact us

TCGTHEMALL INC. PO Box 84, Midland PO Main, Ontario, L4R 4K9, Canada info@tcgthemall.com